Frequently Asked Questions
Find answers to common questions about our home collections
Are your home products eco-friendly?
We prioritize sustainability by sourcing materials from ethical suppliers and offering a curated selection of organic and recycled home goods.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and times vary by location.
How can I track my order?
Once your order ships, you will receive an email with a tracking link and a unique confirmation number to monitor your delivery.
What should I do if my item arrives damaged?
Please contact our support team within 48 hours of delivery with photos of the damage, and we will arrange a replacement immediately.
Can I cancel or change my order?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters our fulfillment process.
Do you offer assembly services for furniture?
Most of our furniture is designed for easy self-assembly. Detailed instructions are included, and we offer digital guides on our website.